Background of Esfahan Province Electricity Distribution Company
Upon approval of the law on the first national cultural, social, economic development plan in 1991, the committee in charge of reviewing the general issues of electricity industry suggested for establishment of at least one Electricity Distribution Company in each province on a private basis within holding some sessions and by virtue of its prior perusals of the matter.
The general assembly of the shareholders of regional electricity companies and Khouzestan water & electricity organization agreed on this suggestion at the meeting on 25 November 1991 and during the congress of managing directors of regional electricity companies held on 2,3 March 1992 , it was made decision over how to establish Electricity Distribution Companies. In the March of the same year, the articles of association of these companies provided and they were incorporated in the registries of companies .
For pursuing the process of establishment of Electricity Distribution Companies and their direction , a session was held at the headquarter of electricity industry in July 1992 and gradually the relevant permits was issued by the Minister of Power since June 1992 and these companies officially started their activities since 1993. For the reconstruction of substructure of electricity distributions and render service with higher qualities, the management department of Ministry of power made distribution division independent from other power division in 1993. Simultaneously , upon development of electricity distribution system, the management of facilities and equipment put at agenda of young experts of electric distribution industry.
Paying more attention to Esfahan, as the capital of civilization and culture of I.R.Iran made it one of the metropolitans of this country that rendered independent electricity distribution service to its citizens. For this purpose, Esfahan Electricity Distribution Company was founded in Spring 1992. With respect to extent of province and its subscribers, Esfahan City Electricity Distribution Company separated fromEsfahan Province Electricity Distribution Company in 1996 and Distribution Company divided into 2 companies. The bill on independence of distribution companies passed in 2005, and in 2007, this company exited as subsidiary of Esfahan Regional Electricity Company and continued its operation under supervision of TAVANIR company.
Consequently, this company selected the following as its agenda : compilation of targets, viewpoints, future landscape approached with rendering optimized services, deploying extra and intra organizational research power, assigning works to private sector, using market potentials and experience of seniors , establishment of managerial, quality-orientated, prudent systems, customer-orientation systems, and paying more attention to man power as the social capitals, deploying modern computer equipment, decreasing outages , decreasing wastes. Furthermore, 121 electricity emergencies, requests registration system ( ENOX ), conversations record system, teller tell., subscribers integrated system, billing system , system of reviewing public request and electronic opinion poll made ready for meeting requirements of citizens. Also, this company through general communications by means of various Mass Medias and installation of banner, made the honorable subscribers more acquainted with their legal rights. Working with hot line in order to decrease outages and notification of planned outages over province is among the plans for respecting subscribers’ rights. In result, this company succeeded to take the citation of TOP Rank in Respecting Customers by Isfahan Governorship in 2010, 2011.
At the time being, Esfahan Province Electricity Distribution company , running with 482 specialists and educated man power and through deploying contract-working capacities and potentials, 34627 km of ground and aerial low pressure and average high pressure network, 27791 post and ground and aerial transformers, exploited 418238 lights and supplied electricity for 1189122 subscribers upon various tariffs all over 22 counties and 1292 villages .